Your Privacy MattersTo Us

Personal Information

• Name, email address, and phone number when you create an account
• Payment information when you book entertainment services
• Event details including date, location, and requirements
• Communication preferences and marketing consent

Usage Information

• Pages visited, time spent on our platform, and click patterns
• Device information including IP address, browser type, and operating system
• Search queries and filter preferences
• Booking history and transaction records

Artist Information

• Professional profiles, performance history, and media content
• Availability calendars and pricing information
• Reviews and ratings from past clients
• Banking and payment details for compensation

Service Provision

• Facilitate bookings between event organizers and artists
• Process payments and manage financial transactions
• Provide customer support and resolve disputes
• Send booking confirmations and event reminders

Platform Improvement

• Analyze usage patterns to improve our platform
• Develop new features and enhance user experience
• Conduct research and analytics for business insights
• Optimize search and recommendation algorithms

Communication

• Send important updates about your bookings
• Provide marketing communications (with your consent)
• Share industry news and platform updates
• Respond to your inquiries and support requests

Legal Bases for Processing (GDPR)

• Contract necessity (e.g., processing bookings and payments)
• Consent (e.g., marketing emails and promotional materials)
• Legal obligations (e.g., tax recordkeeping)
• Legitimate interests (e.g., fraud prevention, platform security)

We use cookies and similar technologies to:

• Ensure our platform functions properly
• Analyze usage and improve performance
• Deliver personalized content and recommendations
• Provide targeted advertising and measure effectiveness

You can manage cookies through your browser settings. Some features of our platform may not work properly without cookies. For more details, see our Cookie Policy.

With Artists and Event Organizers

• Share contact information to facilitate bookings
• Provide event details necessary for performance planning
• Enable direct communication between parties
• Share reviews and ratings for transparency

With Service Providers

• Payment processors for secure transaction handling
• Email service providers for communication
• Analytics providers for platform improvement
• Customer support tools for better service

Legal Requirements

• Comply with legal obligations and court orders
• Protect our rights and prevent fraud
• Ensure platform safety and security
• Respond to government requests when required

International Transfers

If your information is transferred outside your country (including the EEA/UK), we use safeguards such as Standard Contractual Clauses to ensure your data is protected.

Security Measures

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Secure payment processing through certified providers
• Access controls and authentication requirements

Data Retention

• Account information retained while your account is active
• Transaction records kept for 7 years for legal compliance
• Marketing data deleted upon unsubscribe request
• Inactive accounts archived after 3 years of inactivity

Access and Control

• Access and download your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Opt-out of marketing communications

California Residents (CCPA)

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

European Residents (GDPR)

• Right to data portability and access
• Right to rectification and erasure
• Right to restrict processing
• Right to object to processing

Our platform is not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if we have your address) or by posting a notice on our platform. The updated policy will include a new “Last Updated” date.